Credits & Collections Analyst

About the role

We are looking for a Credits & Collections Analyst to assess credit risk, set credit limits, and manage delinquent accounts. The role supports order management, supply chain and marketing teams to ensure effective credit usage while minimizing disputes.

Key responsibilities

• Analyze credit data and financial statements to evaluate risk and recommend credit limits to the Credit Committee.
• Produce, analyze, and distribute credit information within the assigned area.
• Follow up on debts sent to collection agencies and the legal department, escalating when necessary.
• Consult with customers to resolve complaints and verify financial and credit transactions.
• Prepare reports for Credit & Collections committee meetings.
• Manage credit‑blocked accounts and pursue delinquent debts to arrange payment collection.
• Coordinate resolution of unresolved or unpaid debts, ensuring appropriate internal adjustments.
• Ensure compliance with company policies and systems, including SAPS, HSEC, and Quality standards.

Required profile

• Diploma or bachelor’s degree in Business Administration, Accounting, or Economics.
• Minimum of 2 years experience in credit and collections, accounts receivable, or related accounting functions.
• Strong understanding of basic financial and credit principles.
• Proficiency in Microsoft Office applications, especially Excel.
• Good analytical, communication, and problem‑solving abilities.

Required skills

• ERP Sun System (or other ERP) knowledge.
• Windows operating system proficiency.
• Advanced Microsoft Excel skills.
• Microsoft Office suite competence.