Senior Project Manager

About the role

The Senior Project Manager leads complex business and technology projects and workstreams from handover through to transition and closure. The role oversees scope, schedule, cost, quality, resources, risks, change, benefits and stakeholder outcomes, and provides leadership, coaching and support to Project Managers and Business Analysts. Projects are delivered using Waterfall, Agile or Hybrid approaches in line with BSP policies and governance requirements.

Key responsibilities

• Lead complex projects, programmes and workstreams from mobilisation through delivery, transition and closure, with appropriate governance, resources and delivery controls.
• Develop and oversee integrated project plans, schedules, budgets, resources, risks, dependencies, milestones and delivery baselines.
• Monitor project performance, give clear executive reporting, manage changes and dependencies, and lead recovery actions where delivery is at risk.
• Lead executive and governance engagement, facilitate key decisions and escalate risks, issues and matters outside delegated authority.
• Oversee project budgets, forecasts and commitments, and coordinate procurement, vendor performance, deliverables and commercial risks.
• Lead testing governance, implementation planning, business readiness, go-live, transition and post-implementation activities.
• Ensure effective handover, project closure, lessons learned and transfer of outstanding actions, risks and benefits to accountable owners.
• Coach and develop Project Managers and Business Analysts, support resource and capacity planning and drive continuous improvement in project delivery.

Required profile

• Diploma or degree in Business, Commerce, Information Technology, Engineering or a related discipline.
• At least 3 years' project management experience delivering complex business or technology-enabled projects.
• Strong stakeholder engagement, facilitation, negotiation, vendor coordination and written communication skills.
• Desirable: PMP, CAPM, PRINCE2, AgilePM, Scrum or equivalent certification; experience in banking or financial services, complex multi-business-unit initiatives, testing and operational readiness, or coaching Project Managers and Business Analysts.

Required skills

• Scope, schedule, cost, quality, risk, issue and dependency management, change management and executive reporting.
• Waterfall, Agile and Hybrid delivery approaches.
• Project governance, stage gates, RAID management, change control and benefits tracking.
• Jira, Confluence and project scheduling and reporting tools.