Credits & Collections Analyst

About the role

The Credits & Collections Analyst is responsible for assessing credit risk, establishing credit limits, and managing the collection process for both new and existing clients. The role works closely with supply chain, marketing, and finance teams to ensure credit usage is controlled while minimizing disputes and supporting effective payment cycles.

Key responsibilities

• Analyze credit data and financial statements to evaluate risk and present recommendations to the Credit Committee.
• Produce, analyze, and distribute credit information within the assigned area.
• Follow up on debts sent to collection agencies or the legal department and escalate issues as needed.
• Consult with customers to resolve complaints and verify financial and credit transactions.
• Prepare reports for Credit & Collections committee meetings.
• Manage blocked accounts, monitor delinquent debt, and coordinate collection of payments.
• Ensure unresolved or unpaid debts are resolved through payment or internal adjustments.
• Comply with company policies, including SAPS, HSEC, Quality, and other internal systems.

Required profile

• Diploma or bachelor’s degree in Business Administration, Accounting, or Economics.
• Minimum of 2 years of experience in credit and collections, accounts receivable, or related accounting functions.
• Strong understanding of basic financial and credit principles.
• Good analytical, communication, and problem‑solving abilities.

Required skills

• ERP Sun System knowledge (or other ERP systems).
• Proficiency in Microsoft Excel and Microsoft Office applications.
• PC knowledge in Windows environment.