Import and Export Clerk – PNG

About the role

We are looking for an experienced Import and Export Clerk to support Sandvik Mining’s import and export operations in Lae, Papua New Guinea. The role will coordinate customs clearance, ensure compliance with regulations, and facilitate the efficient movement of goods across the business.

Key responsibilities

• Coordinate and monitor all customs clearance activities for incoming and outgoing shipments.
• Liaise with customs brokers, freight forwarders, and shipping providers to ensure timely clearance and delivery of goods.
• Assist in resolving customs, freight, and documentation issues, including damages, variances, and non‑conformances.
• Prepare and maintain import and export documentation in accordance with PNG customs regulations.
• Track and trace priority shipments, providing timely updates to stakeholders.
• Support customs audits by supplying required documentation and information.
• Ensure repair and return shipments are processed in line with customs requirements.
• Monitor ageing shipments and work with freight providers and warehouses to resolve delays.
• Coordinate stock return exports to suppliers and support the processing of associated credit notes.
• Assist Finance with import documentation required for supplier invoice payments.
• Maintain accurate customs and shipping records and ensure compliance with Sandvik policies and procedures.
• Contribute to a safe, ethical, and high‑performing workplace through adherence to Sandvik’s Code of Conduct and HSE standards.

Required profile

• Highly organised and able to work independently while managing multiple priorities.
• Strong communication skills and ability to build effective relationships with internal and external stakeholders.
• Excellent attention to detail and a commitment to compliance.
• Customer‑focused approach with strong problem‑solving abilities.
• Ability to work with minimal supervision and a commitment to workplace safety.

Required skills

• Microsoft Excel
• Microsoft Word
• ERP systems such as SAP
• ERP systems such as Aurora

What we offer

• Superannuation contributions with the option to opt into higher amounts.
• Ongoing development opportunities.