Expat Workshop Manager – Port Moresby, PNG

About the role

Our client, a market leader in material handling and power generation equipment, is seeking an experienced Expat Workshop Manager to lead the Port Moresby branch in Papua New Guinea. Reporting to the General Manager, you will be responsible for the safe, efficient and profitable operation of the workshop and after‑sales service team.

Key responsibilities

• Oversee day‑to‑day workshop and branch operations, ensuring compliance with site, customer and company policies.
• Schedule and allocate service technicians, forklift, generator and parts sales staff to meet repair and service deadlines.
• Plan, schedule and monitor all workshop jobs to align with client commitments.
• Conduct quality inspections and maintain high standards of housekeeping, workflow and traffic management.
• Build and maintain relationships with customers and suppliers while tracking sales and production targets.
• Measure technician productivity, identify continuous‑improvement opportunities and ensure a safe workplace in line with WH&S requirements.

Required profile

• Minimum five years of experience in workshop management within equipment or automotive trade.
• Technical or engineering background.
• Strong customer‑service orientation and excellent communication skills at all levels.
• Proven organisational, problem‑solving and forward‑planning abilities.
• Ability to manage multiple priorities and meet production schedules.

Required skills

• Workshop management
• Technical/engineering knowledge
• WH&S compliance